Terms of Service

RO Digital Ops Inc. provides automation systems for home service businesses, including missed-call recovery, lead response workflows, follow-up automation, and booking system setup. By using our website, contacting our business, or using our services, you agree to these Terms of Service. These terms explain how our services work, what you can expect from us, and what we expect from you when engaging with RO Digital Ops Inc.

Use of Services

RO Digital Ops Inc. installs and manages automation systems designed to help service businesses respond to inquiries faster, recover missed leads, and schedule more appointments. Our services may include CRM setup, missed-call text-back, SMS workflows, booking links, lead tracking, follow-up automation, and related implementation support. We reserve the right to update, modify, suspend, or discontinue parts of our services at any time as needed for technical, operational, or business reasons.

SMS Messaging Terms

By providing your phone number through our website forms, booking system, or other communication channels, you consent to receive SMS messages from RO Digital Ops Inc. related to your inquiry, appointment scheduling, account updates, or services. Message frequency varies dependiong on your interaction with our services. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. You may also contact us directly at: Tyroneijp@rodigitalops.com +1 817-616-6783 RO Digital Ops Inc. does not sell or share mobile opt-in information, phone numbers, or SMS consent with third parties or affiliates for marketing or promotional purposes. Carrier Liability Disclaimer Mobile carriers are not liable for delayed or undelivered messages. Age Restriction You must be at least 18 years of age to use the services provided by RO Digital Ops Inc.

Client responsibilities

Clients are responsible for providing accurate business information, timely access to required accounts, and clear communication needed for setup and implementation. Clients are also responsible for reviewing and approving any messaging, workflows, or automations used in their business and for ensuring their business operations comply with applicable laws, licensing rules, and industry requirements.

Payments and Service Changes

Pricing, setup fees, monthly service fees, and scope of work are agreed upon separately in writing before implementation begins. RO Digital Ops Inc. may update service pricing or scope for future work or renewals with notice. Any custom work, added services, or expanded automation layers may require separate pricing and approval. We reserve the right to pause or terminate services in cases of non-payment, abuse, misuse, or failure to provide required access for implementation.

Privacy and Data Use

We collect only the information reasonably necessary to respond to inquiries, deliver services, manage communication, and support client accounts. Information collected may include your name, email address, phone number, business details, and information related to your inquiry or service request. We do not sell personal information or mobile consent data to third parties for marketing purposes. Information may be shared only with trusted service providers or subcontractors as needed to deliver requested services. Please also review our Privacy Policy for more information.

Changes to These Terms

RO Digital Ops Inc. may update these Terms of Service from time to time to reflect service changes, legal requirements, or operational updates. Updated terms will be posted on this page with the effective date.